Several days ago, I opened a ticket to the IBM support for a problem that was affecting one of my production lpar. The technician ask me to generate a System Snapshot and once uploaded to website an automatic agent warned me about a defective PTF that was installed on my partition. I’ve also read the cover letter and wow, this PTF could make my savsys not good for a restore.
We are IBM i systems engineers, we must not panic, so let’s sling on our SQL buddy and figure out how to ferret out faulty PTFs installed on our systems.
The first way is to use QMGTOOLS utility that you can install following this page:
So from MG menu you can user option 24 (PTF MENU) and after that option 3 (COMPARE DEFECTIVE PTFS FROM IBM). Now, your IBM i system connects to IBM servers and check the list of installed PTFs with official list of defective PTFs.
This is one of the possible way to do that, but honestly is not my preferred one, that because it requires some manually actions, for instance you need at least to watch the spool file.
And here we are to my personally preferred method, using the DEFECTIVE_PTF_CURRENCY view in SYSTOOLS. This view is quite helpful because gives you all information you need when you talk about defective PTFs as ID of defective PTF, licensed product program and fixing PTF, now let’s test this query on my system:
select DEFECTIVE_PTF,PRODUCT_ID,APAR_ID, case when FIXING_PTF is null or FIXING_PTF='UNKNOWN' then '' else FIXING_PTF end as FIXING_PTF
from systools.DEFECTIVE_PTF_CURRENCY
As you can see in my example, I have no rows, so it means that I haven’t got any defective PTF. If you look at my query I have tested the value of FIXING_PTF column, that because now we will create an easy RPG program that automatically check defective PTFs, list all fixing PTFs, order them and after that an email with report will be sent.
As you can see, if any defective PTF was found, the system will order the fixing PTF and will email me with the entire list of defective PTF.
You can find this code on my git repo. Consider that you need your partition is able to reach IBM servers for getting defective PTFs list and to order fixing PTFs.
And you, how do you manage defective PTFs on your system?
Andrea